The Team Leader In-Home Services role requires the use of a range of hands-on, administrative, and team leadership skills within a busy, inclusive and caring service providing support to people with a disability.

ROLE REQUIREMENTS:

Adhere to organisational code of conduct, policies, procedures, and guidelines.
Adhere to the NDIS code of conduct.
Demonstrate leadership in promoting and providing Active Support for clients.
Provide administrative and support work as required reporting to Client Services Coordinator
Regularly report role and service related information through organisational line management.
Participate in the implementation, monitoring and review of policies, procedures, and other continuous improvement initiatives.
Provide general guidance and directives to workers supporting clients in their homes.
Conduct Workplace Meetings and Client Feedback Meetings, prepare and distribute notes to appropriate stakeholders.
Monitor, provide mentoring and review casuals, trainees and regular worker performance in collaboration with the Client Services Coordinator and Workforce Development Coordinator, and report on training and development requirements.
Provide checks on basic participant related documentation such as medication signing sheets, individual daily routines and follow up as needed.
Oversee daily cleaning of equipment and environment.
Maintain consumables stock levels (stores, first aid supplies, PPE) and advise administration of ordering requirements.
Communicate directly with families, advocates and other key stakeholders to address basic issues and maintain effective relationships e.g. Housing NSW, Real Estates and to and.
Regularly check that workers have entered progress notes on the Client Information Management System in accordance with Tulgeen’s Defensible Documentation Training.
Timely, accurate, appropriate reporting of all client incidents in Cimsability system.
Support Client Services Coordinator to undertake Mandatory Reporting Responsibilities.
In collaboration with the Client Services Coordinator prepare and distribute documentation for complex appointments (CHAP’s, Hospital admissions) as directed by the Client Services Coordinator.
In collaboration with the Client Services Coordinator facilitate and attend meetings as required (NDIS, Client Reviews, Allied Health, Behaviour Support Specialists).
Assist the Client Services Coordinator to develop formal written complex task competencies.
Facilitate and maintain formal written competencies for all workers within the team.
Attend On-Call duties as rostered.
Maintain excellent standards of hygiene and cleanliness in participant’s homes.
Ensure all obligations are met in relation to all COVID-19 regulations/guidelines.
Oversee vehicle cleaning & maintenance in conjunction with the Assets Coordinator.

REPORTING:

Reports directly to the Client Services Coordinator with occasional reporting to the In-Home Services Manager.

EXPERIENCE/KNOWLEDGE:

2 years previous experience working with participants requiring complex care and Positive Behavioural Support.
Knowledge and application of the National Standards for Disability Services.
Knowledge and understanding of ‘Restrictive Practice’ and the related compliance requirements.
Knowledge and understanding of ‘Quality and Safeguarding Framework’ and the related compliance requirements.
Organised and able to effectively prioritise work and meet deadlines according to the requirements.

MINIMUM QUALIFICATIONS:

Certificate III in Disability or Allied Industry Certificate

ESSENTIAL REQUIREMENTS:

NDIS Worker Check
Current NSW Drivers License
First Aid Certificate
Willingness to attend as rostered; 4 days on, four days off in continuum.

PERFORMANCE GOALS:

Complete scheduled and directed tasks on time.
Adhere to organisational policies and procedures.
Maintain and apply knowledge of complex care and behavioural supports with person-centred approaches.
Take full responsibility for all Role Requirements as defined for the role.

SALARY:

$67,263 per annum (Pro Rate) + shift allowance + salary packaging

APPLICATIONS CLOSE:

5:00 PM AEDT, 11th Oct 2022

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